Refund policy
1. Returns & Refunds Policy
Thank you for shopping with Mary Of Inworth. If you are not entirely satisfied with your purchase, we are here to help.
Thank you for shopping with Mary Of Inworth. If you are not entirely satisfied with your purchase, we are here to help.
2. Return Window
You have 30 days to return an item from the date you received it.
You have 30 days to return an item from the date you received it.
3. Eligibility for Returns
To be eligible for a return, your item must be:
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging.
- Accompanied by the receipt or proof of purchase.
4. Non-Returnable Items
Certain items cannot be returned, including:
Certain items cannot be returned, including:
- Sale Items
- Personalized or custom-made items.
5. Return Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a tracked service.
6. The Return Process
To initiate a return, please send us an email with your order number and reason for return.
To initiate a return, please send us an email with your order number and reason for return.
7. Refunds
Once we receive your item, we will inspect it and notify you of the status of your refund or replacement. If approved, we will initiate a refund to your or original method of payment within 5 working days.
Once we receive your item, we will inspect it and notify you of the status of your refund or replacement. If approved, we will initiate a refund to your or original method of payment within 5 working days.
8. Faulty or Damaged Goods
If the item you received is damaged or defective in any way, please contact us immediately for a replacement or full refund.
If the item you received is damaged or defective in any way, please contact us immediately for a replacement or full refund.
9. Contact Us
If you have any questions on how to return your item, contact us at maryofinworth@googlemail.com.
If you have any questions on how to return your item, contact us at maryofinworth@googlemail.com.